Homrest

Homrest is an online furniture brand that, according to its About page, was founded in 2019 and buys directly from factories. It sells only to shoppers in the contiguous United States, lists a business address on Vineyard Avenue in Ontario, California, and advertises a customer service phone line that runs around the clock.

What Homrest sells

• Ergonomic office chairs with heat, massage, footrests and reclining backs, including big-and-tall models
• Power lift recliners, rocking chairs, accent chairs and sofa beds
• LED nightstands with wireless charging, makeup vanities and storage cabinets
• Three-seat porch swings, hardtop gazebos with aluminum frames, pergolas and patio seating
• Indoor and outdoor infrared and steam saunas sized for one to three or more people

A buying guide on the Homrest blog says its three-seat porch swings support up to 660 pounds, depending on the model.

Delivery and returns

Standard shipping is free on every item. Orders take 1 to 2 business days to handle and then 5 to 9 business days in transit by UPS or FedEx, and items over 150 pounds travel by truck. Homrest does not deliver to Alaska, Hawaii, Puerto Rico, Guam, PO boxes or APO and FPO addresses. Damage in transit has to be reported to [email protected] within 3 business days.

The homepage advertises 30-day returns, while the returns page accepts requests with photos up to 60 days after an order arrives. Items must be unassembled, unused and in their original packaging. Damaged, defective or wrong items are replaced or refunded in full, shipping included. Change-of-mind returns get an 80% refund after a 20% restocking fee, and the buyer pays return shipping. Products carry a 12-month warranty against defects, and an order canceled after it ships is refunded at 80%.