Dame Products

Dame Products is a Brooklyn, New York company that designs vibrators and intimate care products and sells them direct through dame.com. Sexologist Alexandra Fine and MIT-trained engineer Janet Lieberman founded it in 2014 to close what they call the pleasure gap. Its first product, the hands-free Eva vibrator, was funded through a crowdfunding campaign that same year.

What Dame Products sells

• Vibrators, including the wearable Eva, the Pom palm vibrator, the Aer suction vibrator, the Min mini wand, Arc, Zee, Fin and the entry-level Dip
• Intimate essentials such as Aloe Lube, massage oil, body wipes, Arousal Serum and a hand and toy cleaner
• Sexual health products: condoms, STI kits and Desire Gummies supplements
• Home goods and accessories, among them a massage oil candle, branded socks and a bucket hat

Dame says its toys use body-safe, medical-grade silicone and are user-tested through Dame Labs, a community the company puts at more than 10,000 people. Its About page lists a clinical board made up of a board-certified OB/GYN, a naturopathic doctor, a certified sex therapist and a pelvic floor physical therapist. In 2019 the company sued New York's transit authority after its subway ads were turned down. The site runs a two-minute product quiz and is available in English, German and Spanish.

Delivery and returns

The site banner promises free shipping on US orders of $100 and up. According to the shipping policy, orders are processed Sunday through Thursday by 8 p.m. Eastern time, and fulfillment can stretch to 7 days when order volumes are unusually high. Orders arrive in a plain brown box that shows "DP Return Center" as the return address. Canada is the only destination outside the US, and duties and taxes there are not included in the price.

Orders placed on dame.com qualify for a return within 60 days of receipt, paid as a site credit that never expires. Because of the intimate nature of the products, nothing has to be mailed back; the credit covers the product price but not the original shipping, and the process starts with an email to [email protected]. Defective products carry a three-year warranty with proof of purchase, wherever they were bought.