Cole Haan
Cole Haan is an American footwear brand founded in Chicago in 1928, selling men's and women's dress shoes, sneakers, loafers and boots, plus leather bags and outerwear.
Updated October 6, 2026
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Cole Haan Black Friday 2026
Does Cole Haan have a Black Friday sale in 2026?
Cole Haan hasn't released Black Friday 2026 offers on Shopperazzi yet. Black Friday is Friday, November 27 and Cyber Monday is Monday, November 30. Many shops start their sales in the week or two before. Follow Cole Haan and its Black Friday offers show in My feed when we add them.
Is it really a Black Friday price? Open any Cole Haan product to see the lowest price we've tracked for it, so you can tell a real Black Friday price from a normal one.
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About Cole Haan
Cole Haan is an American shoe and accessories company that Trafton Cole and Eddie Haan started in Chicago in 1928. Nike bought the business in 1988 and sold it in 2013, and the brand now keeps headquarters in Greenland, New Hampshire, and New York City. Its US web store at colehaan.com prices in dollars and ships through UPS.
What Cole Haan sells
- Men's oxfords, loafers and drivers, dress shoes, boots, slip-ons, golf shoes and running shoes, with extended sizes and widths
- Women's heels and pumps, flats and ballets, sandals, espadrilles, loafers, boots and sneakers
- Named collections including ØriginalGrand, ZERØGRAND, GrandPrø, Grand Revolution, Grand Ambition and American Classics
- Shoulder, crossbody and tote bags, backpacks, briefcases, messenger and travel bags, wallets, belts, sunglasses, socks, leather care and outerwear such as bomber, rain, quilted and leather jackets
Cole Haan describes its Grand360 design system as packing more than 30 comfort and versatility features into its shoes.
Delivery and returns
Standard UPS Ground delivery takes 5 to 7 business days and costs $9.95, or nothing on orders of $99 or more. UPS 2-Day costs $15.95 and UPS Overnight $24.95; both need the order in before 12pm Eastern, Monday to Friday. APO and FPO addresses pay $5.00 and wait 30 to 45 business days.
Online orders can be returned within 30 days of the order date if the shoes are unworn, unaltered and in their original box. A $4.95 fee comes out of the refund when the prepaid label is used, but returns or exchanges at a Cole Haan store avoid it, except on Klarna, PayPal or final purchases. Swapping to another size or width in the same style and color costs nothing. Refunds are issued 2 to 3 business days after the warehouse receives the parcel, and items sold as final cannot be returned or exchanged.
Customer service is on 800-695-8945.
Cole Haan FAQs
How much is Cole Haan shipping?
Cole Haan standard UPS Ground shipping costs $9.95 and is free on orders of $99 or more, arriving in 5 to 7 business days. UPS 2-Day costs $15.95 and UPS Overnight $24.95 for orders placed before 12pm Eastern on weekdays.
What is the Cole Haan return policy?
Cole Haan accepts returns within 30 days of the order date on unworn, unaltered items in original packaging. A $4.95 label fee is deducted from mail refunds, while returns at Cole Haan stores are free, except Klarna, PayPal and final purchases.
Can Cole Haan online orders be returned in store?
Yes. Cole Haan lets shoppers return online purchases at its retail and outlet stores without the $4.95 label fee. Orders paid with Klarna or PayPal and items sold as final are excluded, and outlet-store purchases must go back to an outlet.
Does Cole Haan do free exchanges?
Yes. Cole Haan exchanges the same style and color in a different size or width at no cost, within the 30-day return window. The replacement ships once the return arrives and any exchange payment is complete.
Who founded Cole Haan?
Trafton Cole and Eddie Haan founded Cole Haan in Chicago in 1928. Nike owned the brand from 1988 to 2013, and the company now has dual headquarters in Greenland, New Hampshire, and New York City.
Does Cole Haan ship to APO and FPO addresses?
Yes. Cole Haan ships to APO and FPO military addresses for $5.00, with delivery taking 30 to 45 business days. Domestic UPS Ground orders take 5 to 7 business days.
How can shoppers contact Cole Haan customer service?
Cole Haan customer service can be reached by phone on 800-695-8945, and the colehaan.com contact page and store locator list further help channels and store addresses.