Aerosoles

Aerosoles is an American women's footwear brand founded in 1987, formed through the buyout of Kenneth Cole's What's What division. It filed for bankruptcy in 2017, when it ran about 78 locations, and Retail Dive reported in January 2022 that American Exchange Group had finalized its purchase of the brand, which by then also sold through Nordstrom, Macy's, DSW, Zappos and Belk.

What Aerosoles sells

• Heels: pumps, kitten heels, platforms, wedges, mules and clogs
• Loafers, ballet flats and dressy flats, plus sneakers
• Ankle, mid-calf and tall boots, and flat, heeled, platform and sport sandals
• Wide-width flats, heels, boots and sandals, with women's sizes from 5 to 12
• Men's boots, loafers and sneakers, kids' shoes, and crossbody bags, shoulder bags, totes and satchels

Aerosoles presents itself as a comfort label: its brand-story page credits cushioned footbeds, flexible soles and breathable materials for how its shoes feel. The site also runs a loyalty program and sells gift cards.

Delivery and returns

Shipping is free on orders over $99 within the contiguous United States; other orders and faster services are priced at checkout. Aerosoles aims to dispatch within two business days, or three to five in holiday periods, and its warehouse ships Monday to Friday only. UPS Ground then takes 2 to 5 business days, while UPS SurePost, which hands parcels to USPS for the last leg, takes 2 to 7; UPS Ground cannot deliver to P.O. boxes.

Unworn shoes, boots and sandals can be returned in their original box within 30 days for a new size or width, a different item, site credit or a refund. Each return carries an $11 fee unless the shopper added checkout+ for $4.95 when ordering, and outbound shipping and checkout+ are non-refundable. Items flagged as non-returnable cannot come back, exchanges stop after two in a row, tall and mid-calf boots need a return shipping label, and Canadian returns go through aerosoles.ca.